We want you to be completely satisfied with your products. If you have any questions, please email us at hello@akirahco.com, and we will be happy to assist you.We accept returns within 30 days of the item being marked as "shipped." Please contact us at hello@akirahco.com to process your return. The item must be undamaged and in its original packaging, with planners still in their original shrink wrapping. Refunds are issued as store credit only, and return shipping costs are the responsibility of the customer.