REFUND POLICY
Returns & exchanges are determined on a case by case basis. If there is a product defect or a problem with your order, please email us at [email protected] for the quickest response.
We will gladly accept returns and exchanges to store credit within 30 days of your order purchase date. To be eligible for a return, your item must be in the same condition that you received it. All shipping fees paid on your original order are non-refundable.
For international orders, the customer is responsible for returning their items using a local carrier (USPS, Royal Mail, etc) and is responsible for the return fees.
We will gladly accept returns and exchanges to store credit within 30 days of your order purchase date. To be eligible for a return, your item must be in the same condition that you received it. All shipping fees paid on your original order are non-refundable.
For international orders, the customer is responsible for returning their items using a local carrier (USPS, Royal Mail, etc) and is responsible for the return fees.
If your product is damaged, we will offer you a full refund or replacement. We can ship you a new product at no additional cost to you. You can email our Customer Care team at any time at [email protected]
Allow up to 24 hours for a response to your inquiry. Emails sent during non-office hours will be handled the next business day. This policy has taken effect on 07/01/2023
Allow up to 24 hours for a response to your inquiry. Emails sent during non-office hours will be handled the next business day. This policy has taken effect on 07/01/2023